Terms of hire

Our Rates

Our rent-a-car rates are determined by supply, demand and market conditions. Quoted rates for our car rentals in Bridgetown Barbados, are only guaranteed at the time they are quoted. Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one (1) day rental. On return, a grace period of 1 hour will be allowed. Extra charges will be applied if the vehicle is returned late or after the grace period.

Unlimited mileage is included with the rate of our car rentals in Bridgetown Barbados.

Drivers Age and License Requirements 

Hirer/Drivers must be over 25 and under 80 years of age and possess a valid driver’s license. Persons 70 years and older MUST produce a medical certificate to confirm fitness to drive. Each driver must have held a valid driving license for at least two years – this license must be produced at the time of delivery of the vehicle, this is necessary for repeated clients as well. 

Visitors Driving Permits (Barbados)

Extension of Hire

Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions, this is subject to availability and cannot be guaranteed. In event that the Hirer and/or Any Authorised Driver(s) elects to extend this Agreement beyond the rental date stipulated in this document, the Hirer and any Authorised Driver(s) hereby agrees to the outlined terms and conditions of this Agreement and the hirer and any other Authorised Driver(s) here by agrees to pay the extension amount with the credit card listed on file.

Cancellation Policy

Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details. At peak times, such as at Christmas/new years and Crop over festival time the cancellation notice period is 48 hours.If payment was made through this site and you cancel 24 hours before pick up time, please note that a (1) one day rental cancelation fee will charged. If it’s a NO-SHOW, The Hirer must pay MasterDrive Car Rentals 20% of the rental total and 80% will be refunded if you have already paid.

If the vehicle is returned before the original returned date, there will be no refunds or credits for unused rental days.

Fuel Policy

MasterDrive Car Rentals vehicles are rented with a FULL tank of fuel and must be returned with a FULL tank. Clients have two options:

1. For convenience, clients may opt to pay for a FULL tank of fuel on delivery of vehicle and may return the vehicle as empty as possible. Please note that there is no refund for unused fuel.
2. If the vehicle is not returned with a full, tank a service charge of USD $15.00 will apply in addition to the cost of the fuel at the end of hire.   

Child Seats 

Safety seats are mandatory in Barbados for children up to 5 years. Child seats are available for hire with our car rentals in Bridgetown Barbados - The price is USD $10.00 per day. A penalty fee of USD $150.00 will apply in case of damage or loss to the equipment during the rental. (Weigh between 4-35 lbs. (1.8kg-16kg) and whose height is 32 inches (81cm) or less).

Extra Drivers and Unlimited Mileage

Additional drivers can be added and must present their driver’s license at the pickup or delivery of vehicle. There is an additional driver’s charge of USD $3.00 per day per driver. The 2nd driver’s permit is USD $5.00. Unlimited mileage is included with the rate of our car rentals in Bridgetown Barbados.

Insurance Coverage(Policy) - (CDW Accepted & CDW Refused)

Our vehicles are covered with Comprehensive Insurance and A deductible is charged to the Hirer/renter if there is an accident or damage to the vehicle regardless of fault. Hirers/renters will also be responsible for charges of quotes/estimates if the suppliers charge our company. Only the driver who has signed the Rental Agreement/ Insurance Forms may operate the car. Additional drivers must be declared and must sign the Rental Agreement. The basic insurance does NOT cover damages to tyres/rims, hub caps, windshields, broken glass to side mirrors and door glasses, any interior damage including but not limited to cigarette burns, rips or stains to the upholstery or carpet, missing items such as floor mats, spare tyres, jacks, radio, lost/damaged keys/fobs, etc. 

Clients have two options below: -

Collision Damage Waiver (CDW)/Excess Waiver (EW)

The (CDW) does NOT cover damages to tyres/rims, hub caps, windshields, broken glass to side mirrors and door glasses, any interior damage including but not limited to cigarette burns, rips or stains to the upholstery or carpet, missing items such as floor mats, spare tyres, jacks, radio, lost/damaged keys/fobs, etc. As such, the Hirer for himself and on behalf of Any Authorised Driver(s) hereby accepts full responsibility for the payment of the aforementioned damages/loss exempted from the Collision Damage Waiver plus a Administrative fee of USD $15.00. On return of the vehicle, one of our agents will inspect the vehicle, and determine if the vehicle has been returned in the same condition as it was received. 

Refused Collision Damage Waiver (CDW)/Excess Waiver (EW) 

If the Hirer elects not to purchase (CDW), (s)he accepts full responsibility up to USD $2,500.00 for loss, damage or loss of the vehicle caused by accident, fire or theft, regardless of who is at fault and charges for quotes/estimates if the suppliers charge our company. A Pre-Authorization of a one-time transaction will be placed on your credit card for an amount of USD $1,000.00. Please note that the release time varies between 1-7 business days depending on your issuing financial institution. Ordinary wear and tear will not qualify as damage to the Vehicle.

Credit Card Coverage for Collision Damage Waiver (CDW)

Accidents and/or Damage(s) to Vehicle

It is a requirement of the Insurance Policy and of the Agreement that every accident involving any level of damage to the Vehicle be reported immediately to the Owner, and a provided Accident Form/Report completed within 24 hours of the accident taking place. In the event that the Hirer or Any Authorised Drivers damages the Vehicle, (s)he hereby agrees for himself and on behalf of said Driver(s) to give/write a report and sign a Vehicle Damage Inspection Form provided by MasterDrive Car Rentals Limited. Where this has not been duly completed and signed where applicable, this will constitute a Breach of Agreement, thereby imposing personal liability on the responsible party/parties for all associated costs arising from the conclusions of the Vehicle Damage Inspection Form, where no (CDW)Excess Waiver) has been purchased. Should the Hirer elect not to purchase an Excess Waiver, and in the event of an accident, damage to or loss of the Vehicle and refuse to make settlement, MasterDrive Car Rentals Limited reserves the right to proceed with legal action against the Hirer or Any Authorised Driver(s) in accordance with the governing laws of Barbados.

In the event of an accident the Hirer or Any Authorised Driver(s) will:

(i) Obtain the full names, addresses, license plate number, Insurance Company name, insurance policy type from any other person involved in the accident as well as full names and brief testimonies from witnesses, where possible;

(ii) Contact the Royal Barbados Police Force and not leave the scene of the accident until a full report is made to a member of the Royal Barbados Police Force;

(iii) Make no admission of liability and take pictures.

(iv) Deliver to the Owner all summons, writs and documents produced;

(v) Not aid or abet any claimant but cooperate fully with the Owner and the associated Insurance Company in the investigation and defense of any claim. The Owner reserves the right to hold an authorisation amount of USD $2,500 for the damages to the Vehicle on the Hirer’s  registered credit card for the duration of the rental. Once the Vehicle has been returned without damage, this hold will be released. If the Vehicle is damaged during the Rental Period (including the Extension Period where applicable), wherein one of the Excess Waiver options was purchased, the Owner reserves the right to increase and retain the authorisation hold up to and including the maximum deductible associated with the Excess Waiver. In the event that the Vehicle is damaged during the Rental Period (including the Extension Period where applicable), wherein no Excess Waiver was purchased, the Owner reserves the right to increase and retain the authorisation hold to the relevant, full cost of damages to that Vehicle type, quotes/estimates if the suppliers charge our company plus an Administrative fee of USD $15.00 as outlined in this Agreement. There will be no refunds to the Hirer and/or Any Authorised Driver(s) on the loss of Rental Period owing to an accident, damage or loss of the Vehicle caused by the Hirer of Any Authorised Driver(s).

In the event of damage or loss of the Vehicle, where the responsibility of parties is contentious and must be resolved by the Courts of Barbados, the Hirer hereby agrees to pay in full all consequent and associated Vehicle damage(s) or loss costs, as well as legal, administrative, recovery, repossession fees or other relevant fees and penalties.

Smoking/Valet Charges 

We are a 100% Non-Smoking Fleet. There should be NO TYPE OF SMOKING in the vehicle. In cases where vehicles are returned with an offensive odour (e.g smoke) or excessive debris in the interior, clients will be charged up to a maximum of USD $200 for the cost of a professional valet service.

Delayed Flights

Delivery Service

We deliver to any private residence, villa, airport, hotel and the cruise terminal. Charges may apply.

Keys and Fobs

Payment Methods

Fines and Expenses

The Hirer or Any Authorised Driver(s) accept(s) full responsibility for all traffic offences or violations of parking regulations involving the Vehicle during the Rental Period (including the Extension Period where applicable), inclusive of all fines and penalties. There will also be a 20% Administrative Claim Fee retained by the Owner on all traffic offence/violation costs involved.